AM
Akhona M
1 reviews | Active since Jan 2018
26 Nov 2019, 03:05
No customer satisfaction and no customer service at all. All they care about is to make money. I think now it should be FNB how can we not help you
How long does it take for fnb to downgrade my account. This was requested on the 21st of october at the westgate branch till to date it has not been done.. This is just so frustrating . I am tired of going back and forth with FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Nov 2019, 10:44Good day Akhona Mapundu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Nov 2019, 10:44
Official
Good day Akhona Mapundu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***