1 reviews | Active since Jan 2018
NO CUSTOMER CARE WHATSOEVER
long story short since april I have been calling and emailed your dispute department in connection with and unauthorised international purchased on my card. till today no communication or response from you. I have dealt with Mathapelo kholong from your dispute call centre who I have also emailed. I did not get any acknowledgement of receipt either. I guess my account will forever be PRONE to UNAUTHORISED PURCASES. at the end of the day you get your bank changes, that's all that matters.
Good day Jabulile Kunene ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Jabulile Kunene ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)