1 reviews | Active since Jul 2016
No customer care delivery
<p>So I made a card swipe at Cappello in Sunnypark of R190 last week and on Monday morning I am notified by FNB of two card swipes, one of R1000 and one of R500. I reported these cases to FNB ***** Division right away and they came back with a feedback to say that they cannot help. I am appalled by this response and behaviour by FNB. I'd suggest that if you have an account with FNB, move it to another bank as I move mine completely by the end of this month...this is fk national bank and they have *****ed many people before and it seems that they don't have people's interests at heart.</p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint and have requested the relevant department to investigate and to provide you with feedback.
Complaint reference number is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint and have requested the relevant department to investigate and to provide you with feedback.
Complaint reference number is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)