TS
Thomas S

1 reviews | Active since Jan 2012

27 May 2019, 09:19

no customer care

Brilliant FNB!! I had money in my savings pocket, 700, which I transferred to my easy account, where it only showed 460 left to draw, where is my 300? where is that difference? where did the charges come from suddenly which doesn't show? great service where I wasted my airtime just to get nowhere with your customer service !!!! I want some proper help for once from a bank that is supposed to give great help!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2019, 10:01
Official
 Good Day, 
  We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team ***