KG
Kerry G
1 reviews | Active since Jul 2011
25 Feb 2015, 16:32
NO credit card was delivered as promised
My platinum petro card was delivered this week and NO credit card was delivered as I was promised and that's what I am signed up for and paying for.<br> <br> How does that work?<br> <br> When are you going to deliver my credit card?????<br> <br> <br> I am so disappointed and angry in this awful service.<br>
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
26 Feb 2015, 08:09Hello KerryLisa,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 632579.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 632579.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply26 Feb 2015, 08:09
Official
Hello KerryLisa,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 632579.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 632579.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)