1 reviews | Active since Jun 2016
NO CREDIT CARD FOR REPS
<p>I app**** for a credit card in Bedford Centre FNB on Tuesday 31 May after waiting for hours in queues and accepting an upgrade on my cheque account to "save on bank charges" I was told my card would be delivered to the branch within 3-5 working days, now on the 7th of June I got a call from a snotty consultant who told me that I needed to give my address during the day so the card can be hand delivered to me - I explained that I do not have an office bound job and that I am always on the road as I'm a rep, I again requested that I collect at a branch. She said that I couldn't collect at the Bedford branch and would need to then go to Midrand which is close on 50kms away from me, she said she'd escalate the request and I'd be contacted if it was not possible - within 30 minutes I received an sms informing me that my account no longer qualifies for a bundle rate as my credit card was CANCELLED. So clearly only people who perform office jobs are candidates for credit cards with FNB?</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 938521.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 938521.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
