1 reviews | Active since Aug 2010
No credit card even though my profile shows one exists.....*****?
I was ****** at one of the FNB ATM's about 3 weeks ago and immediately blocked and ordered another card online and was promised it would be ready within 48 hours, it is now 3 weeks later and I am still SITTING with no card. I visited the branch 3 times and they also do not know why I have not been contacted nor what is taking so long for my card to be delivered.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)