DK
Denis K

1 reviews | Active since Mar 2009

06 Oct 2015, 08:24

no credit card delivery

my wife was offered a credit card. she accepted. requested it to be sent to OR Tambo. on the 26th August it was sent to \boksburg"branch. no notification was sent saying where it was. now i am told it was never generated and there was no limits put on it. we need this card before friday morning as we were going to use it on the weekend. however"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Oct 2015, 08:56
Official
Hello velociti,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 775924.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)