1 reviews | Active since Oct 2015
No correspondence
Why am I paying extra to be a Private Banker if I'm treated as a normal client. All clients should be treated fairly but I don't have time waiting on call answering machines to speak with a private banker, I also don't have time calling you to get feedback on vehicle financing.<br> <br> I've app**** for vehicle financing last week, still waiting on feedback after calling and sending numerous emails. How is it possible that all the other banks where able to respond withing less than 24 hours but my own bank can't do that. I would love keeping my business with FNB as I really do like them but if I'm not getting the service I'm expecting I will not hesitate moving my accounts to someone that will welcome me with the biggest smile.<br> <br>
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 783630.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 783630.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
