RS
Rian S

1 reviews | Active since Feb 2015

04 Mar 2016, 09:24

No Contract at all

Please can you explain to me how is its possible that FNB cant send me the application or contract I signed (Or ticked ) when choosing a device from fnb . I did it online so that I can always ask for the documents if they have no record of my contract how are they allowed to deduct the money from my account . <br> <br> Please clarify this as soon as possible !!!!<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2016, 09:30
Official
Hello Riandwelm,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 882284.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)