1 reviews | Active since May 2017
No contact, No feedback, Empty Promises
<p>I am totally appauled by FNB's service i have logged two call me back requests and lodged a complaint and still no response from their side.</p> <p>I have 3 requests that need urgent attention but I think i need to change banks this is ridiculous.</p> <p>Useless sales agents, call centre agents that dont know anything I'm not sure whats happening. </p> <p>SPoke to a gentlemen yesterday Videsh promised he will call me back before close of business I am still waiting. </p>
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
I have escalated the matter to a subject matter expert to investigate and provide you with feedback and a resolution.
I do apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
***(option one)
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
I have escalated the matter to a subject matter expert to investigate and provide you with feedback and a resolution.
I do apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
***(option one)
