1 reviews | Active since Mar 2009
No contact for FNB Homeloans
<p>I made use of the FNB "app" on my phone this past weekend (Saturday) to transfer money between accounts. I mistakebly transferred into a wrong account (Home Loan) account. I am unable to rectify my mistake myself.</p> <p>I am unable to find a number to contact FNB Homeloans in order to assist.</p> <p>I am going away on business overseas and require URGENT assistance in this regard.</p> <p>I need someone to call/contact me very urgently to rectify this transaction</p>
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
What a dissapointment that when requesting to speak to Daffnie Govender in person and leaving a message NOTHING happened and she NEVER calles me back.
I have been called by someone from FNB and almost at the close of business I have yet to receive progress on this URGENT issue.
FNB MUST CHANGE "How can we help you" to "We will help when we feel like it"
A simple issue is taking a whole day to Go Nowhere Fast.
I hope members of the public take note of this Bad Service.
What a dissapointment that when requesting to speak to Daffnie Govender in person and leaving a message NOTHING happened and she NEVER calles me back.
I have been called by someone from FNB and almost at the close of business I have yet to receive progress on this URGENT issue.
FNB MUST CHANGE "How can we help you" to "We will help when we feel like it"
A simple issue is taking a whole day to Go Nowhere Fast.
I hope members of the public take note of this Bad Service.