No Contact AT ALL

Hi FNB, <br> As a current ABSA Platinum account holder I a thinking of switching to FNB, after hearing numerous banking ads, how great the systems are etc... So I though I would switch & look at becoming a private banking client or Platinum again., but with FNB. Having all the products I do, home loans, savings, cheque, cc's etc... And the Buffet of options to choose from, one doesn't really know on your website who to contact. <br> <br> I completed two online call me back Call Me Back Form's, got reference numbers (802F0EY7, AT0U5SZ3) and then decided not to complain and also sent and email to [Email Removed] since I really am not sure which options. <br> <br> Why did I not call in, well I want to see if a new bank can work for me, not me work for a bank. Clearly that is not happening and now I am once again running after bank. Does FNB really want me as a customer? Are you really living up to your ad's reputation?