QS
Quinell S
1 reviews | Active since Dec 2013
13 May 2015, 13:32
No contact after applying for overdraft!!!
I have app**** for an overdraft with no contact or feedback. I then app**** a few times more hoping to get a response with no prevail. I also logged complaint online two times now and still have not received any response.<br> <br> How can anyone deliver this poor service to a client and so repetitively!!<br> <br> I am so disappointing. Unacceptable service! The application number attached here is not the first one I app**** for!
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
13 May 2015, 13:59Hello Quinell4746,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 May 2015, 13:59
Official
Hello Quinell4746,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
