1 reviews | Active since Mar 2009
No contact
I am really disappointed with the service I am experiencing from FNB. I always perceived FNB as the best above the rest hens the reason I wanted to change my business account over. <br> <br> Last week I app**** for a business account and only received one call last week thus far. The consultant indicated that the admin division would contact me regarding the delivery of my card and the finalisation of the process and from last week Thursday to date I have not heard from anyone. Today I log into my personal account and see the business account is active but I was not even advised of this or received my card. <br> <br> I am really disappointed with this service as it was not what I expected. I hope management look into this and resolve this issue going forward.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 810259NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 810259NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
