LvBvB
Lehanie van Buuren van Buuren

1 reviews | Active since Nov 2009

28 Aug 2015, 09:34

NO CONSENT GIVEN FOR CREDIT CARD PAYMENT

I really hate FNB right now, a few months ago they took more than half of my Provident Money I have worked so hard for, to pay up my Overdraft Amount, that was outstanding. The biggest problem is, they just make their own conclusions, and just take what ever they want. I had quite a lot of debt to settle, but couldn't do it, because of them. Direct Access keeps asking me for money,but I can't pay them because I am unemployed since January already. I wanted to Settle that account to, but FNB just took my money,I never gave them permission to take my Provident Money. Yesterday I said to the FNB Consutant, I cannot pay my Credit Card, as I do not have a Job, I'm really trying to pay who ever I can, but it's not possible. Now,every bit of money that comes into my account, they just take as they pleases, I never gave them my permission! I demand them to pay me back that money, as it was suppose to be my Bread and Milk money for at least two weeks. I DO NOT HAVE A JOB, what is so hard to understand. Sorry to all the people, including the Credit Card, I can't pay, I had a lot of Provident Money I could have paid you with, but FNB stole it, so do me a favor, and phone them, I am done!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2015, 09:56
Official
Hello Furious09,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 749474.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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