NO COMMUNICTION AFTER REQUEST TO CLOSED CREDT CARD After settlement

DEAR FNB CREDIT CARD . . .

I have settled and requested immediate closure of my Kulula Credit card on the 15th of January 2019 at 8:47 AM . . . I have had no communication confirmikng that this matter has been done . I have spent numerous calls to the custormer service line , which Charity adn Nanda and Thoke all advised ADMIN need to process this matter . - last REF RG ********** 20 , please listen to the recording , I am frustrated and want answers but you can provide ? SHOCKING SERVICE !!!!!!

I still await confirmation that the Kulula CArd is closed after full and final settlement ? When will I have this written correspondance ?

I put on record , I will not pay a cent further to KULULA Credit card as I comp**** woth all regulations by requesting full settlement and paying immediately .

Sortk out my problem amicably , pleae

Why do we have to BEG for SERVICE ?????