MN
Malcolm N

1 reviews | Active since Dec 2016

13 Nov 2025, 13:15

No communication, no customer service

FNB does not have any means of communicating with them via e-mail hence my post on HelloPeter.

I recently posted on HelloPeter and was advised that FNB would attend to the matter. I received an e-mail with complaint reference ***NF from Tshepiso Mxasa advising that he will ensure the query was resolved and that I should reply on his e-mail to follow up however nothing was done since. I followed up on e-mail on 22-Oct-2025 and Tshepiso has not yet responded. I followed up on my post on HelloPeter and no response from FNB either.

#BlackFriday

0
Replies (1)
MN
Malcolm N's update13 Nov 2025, 15:47
Reviewer Update
Like the last time I was contacted by FNB to submit FICA documentation which I did. Thereafter there was no further correspondence. Is anyone at FNB capable of reading and understanding English as my query has nothing to do with FICA compliance?