jj
jaap.malan jaap.malan
1 reviews | Active since Oct 2016
23 Sept 2019, 10:44
No Communication from the "HOW CAN WE NOT HELP BANK"
I have been trying since Friday to contact the legal department trying to get information on my account. I was on hold for nearly 8 min and gave up. I logged a callback on the FNB site and left a message with the legal department. I tried again today still no one is responding. I left message on Twitter as well. Can somebody just do their damn job!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Sept 2019, 13:30Good day Jaap Malan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Sept 2019, 13:30
Official
Good day Jaap Malan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***