SZ
Snethemba Z
1 reviews | Active since Mar 2021
29 Mar 2021, 09:04
No communication from FNB about activation of Account for NPO after 4 months
We opened an account with FNB for an NPO over the phone back in November 2020. We have not received any communication from FNB since. We eventually called in early March and we were advised to send FICA documents which we subsequently sent but still have not heard anything from them. Last week, we sent a complain to *** but have not received feedback from them as well. The online and over the phone processes are supposed to make things easy but they seem to be making things worse.
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Snethemba Z's updateReviewer Update
12 Apr 2021, 06:46Hi FNB
ALl the documents were submitted as requested and we got confirmation that the profile is compliant but, 2 weeks later the account is still not active. All follow up emails are not being responded to.
ALl the documents were submitted as requested and we got confirmation that the profile is compliant but, 2 weeks later the account is still not active. All follow up emails are not being responded to.
SZ
Snethemba Z's update12 Apr 2021, 06:46
Reviewer Update
Hi FNB
ALl the documents were submitted as requested and we got confirmation that the profile is compliant but, 2 weeks later the account is still not active. All follow up emails are not being responded to.
ALl the documents were submitted as requested and we got confirmation that the profile is compliant but, 2 weeks later the account is still not active. All follow up emails are not being responded to.