1 reviews | Active since Jan 2018
NO COMMUNICATION
I have been waiting since December last year to have my account restored or at least get a proper answer as to why my account was blocked and i was not even notified.. I have been sent to the next person who sends me to another tries calling whomever in whatever head office and never gets an answer. I have given documents they have asked to provide been to the police station STILL no proper feedback. I am always told the exact same thing. This has costed time and money and which is obviously not FNB's problem hence, my time being wasted.. Really pathetic.
Good Day,
I tried contacting you on *** to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I tried contacting you on *** to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Samf1984,
Thank you for your posting.
In order for us to assist with your complaint, please refer to the email sent to you private email. Kindly provide us with the information required.
Regards,
Hello Peter Team
*** (option one)
Good day Samf1984,
Thank you for your posting.
In order for us to assist with your complaint, please refer to the email sent to you private email. Kindly provide us with the information required.
Regards,
Hello Peter Team
*** (option one)