1 reviews | Active since Dec 2017
No Communication
I have bought 2 x 55" curve TV's from FNB Connect, the second one was broken on delivery, now I struggle to get a answer from them if they are going to replace the TV and the TV are already added on my online banking, so why do I have to pay the TV if I can not use it? It has been 9 days today and still I have no feedback regarding this matter!! THIS IS REALLY REALLY PATHETIC SERVICE FROM FNB!!!! and this is not my first time I 'm strugeling with FNB.
Hello WernerP24 ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello WernerP24 ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)