1 reviews | Active since Sept 2017
No communication
I just recently found out that fnb listed me on itc .I had never even received any call , sms, email or letter from fnb, I knw I owe fnb but for them they are supposed to follow the correct process.
Good day Nokuthula,
Thank you for returning my call.
I would like to thank you for taking the time to bring this to our attention. Please accept my apologies for the frustration caused.
As per our telephonic conversation, I have logged a formal complaint on your behalf and have referred it to the relevant department for investigation and resolution. I have requested that they provide feedback.
Your complaint reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Nokuthula,
Thank you for returning my call.
I would like to thank you for taking the time to bring this to our attention. Please accept my apologies for the frustration caused.
As per our telephonic conversation, I have logged a formal complaint on your behalf and have referred it to the relevant department for investigation and resolution. I have requested that they provide feedback.
Your complaint reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)