MM
Marrys M

1 reviews | Active since Feb 2011

13 Jun 2016, 11:41

No communication

<p>2 Jun i ********** to ask them to close my acc, Got an automatic response saying a consultant will get back to me in 48 hours. No response.</p> <p>2 Jun I also emailed ********** to ask them to close my account, no response.</p> <p>22 March I used an FNB temp loan, and paid for it in full same month. My credit record still says I owe FNB, please update. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jun 2016, 07:50
Official

Good day marrys,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 941535 .

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)