1 reviews | Active since Apr 2017
no comback
<p>Missing payment reported on 27-03-2017 via phone. Was told they will lodge it with ABSA. Send mail on 29-03 got reference ********** Q it will be followed up within 48 business hours. Submitted another mail and got promised follow up within 48 hours.</p> <p>I phoned 3-04-2017 spoke to Thabang, transvered to Mpho (nice guy) who tried invain to transver me to the correct person. he eventually phoned me back and tranvered me to Hadeo, vereification never happened and was phoned by Christopher to transver me to Hadeo - did not happen. still waiting for Mpho's comeback as promised to check if all ok now</p>
Good day Mr. cjjvr1609
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Best regards,
Good day Mr. cjjvr1609
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Best regards,