No Clue about your own Systems
I had called the call center to confirm if the Forex system was online, I was told it was, i went to the Randburg FNB Branch and then was told it was offline, I then called the call center to lay a complaint, i was told it has been opened and that someone will call me back, This was last week, Seems FNB aren't as reliable as they advertise, Hope this serves as a warning to all my Followers !!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)