jvh
jan-hendrik van heerden
1 reviews | Active since Jul 2015
08 Jul 2015, 12:55
no client service
I entered the bank at 11:40. They have 7 service desks to help customers, but only 3 was open. Then after a consultant help a customer, she just closes his or her service table and leaves, leaving all the other customers to go and his or her own thing... It is 12:50 now and I am still waiting
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Jul 2015, 14:03Hello jan-hendrik23,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718623.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718623.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Jul 2015, 14:03
Official
Hello jan-hendrik23,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718623.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718623.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)