PR
Pieter R

1 reviews | Active since Jan 2011

29 Aug 2019, 15:14

No Client interest at all

I cannot believe how useless FNB is. I have been trying to find out what is the best interest rate I will get on a fairly large deposit. They have sent me the same standard questionnaire 3 times and 3 times I have answered their questions - 1 week now waiting for an answer. They also have no clue about business banking. I have been trying to talk to ANYONE at FNB but I get a call centre that knows nothing. ABSA here I come.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2019, 16:14
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is   ***

Regards 

 Hello Peter Complaints Team 

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