No Cell phone service due to FNB connect error

<p>I'm without a service for about a week now. I received an sms on the 21st April stating that a debit order will go off on the 25th April 2017. I immediately called the call centre, told them that from the day i took this contract, i get paid on the 27th of every Month. The consultant apologized and said that the sms was sent out in error & debit order would be as per normal debit date. On the 25th April 2017, a debit order went off which rejected. No debit order was tried by FNB thereafter & now the consultant says i have to wait the whole month of May before i can be re-debited & then only can my services can be re-activated. its the 3rd May 2017 today & i have wait a whole month because of FNB connect's error without my phone???</p>