tT
teddiebrewsky T

1 reviews | Active since Jun 2016

04 Feb 2019, 07:19

No cash deposits on Monday mornings

Every single Monday morning for the past 18 months, the 3 ATM's at FNB Woodbridge do not accept cash deposits. Running my own cash business this proves to be a huge problem. I have spoken to the branch manager in 2018 who promised to have the issue sorted out. Yet absolutely nothing has been done to rectify this situation. This morning again I get to FNB Woodbridge, (with almost R6000) in cash to deposit. SURPRISE SURPRISE......not 1 of the 3 ATM's are accepting cash deposits.

This needs to be sorted once and for all

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Feb 2019, 13:46
Official
 Good Day Eugene Faber,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 

A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)