No Care or Support from FNB ***** Department

I received below message 13 days ago from M Kabelo at the ***** department when I logged a complaint against ongoing non-communication from Ms Mogane who failed to support me in a ***** refund for 3 months - it has now been 312 hours - 288 hours more than I was asked to wait for feedback. Still, no service: On Friday, August 29, 2025, 12:27 PM, FNB Retail & Commercial ***** ****s <FNBcommercial*****@fnb.co.za> wrote:

Dear client,

We acknowledge the receipt of your complaint,

Kindly note that we apologize for the inconvenience caused and allow us at least 24 to 72 working hours to have the matter resolved.

Thanking you in advance.

Kind Regards.

Kabelo