IvdM
Ilze van der Merwe

1 reviews | Active since Apr 2011

19 Feb 2015, 14:02

\NO CARE"ATTITUDE!!!"""

We bought a Jeep through Hyundai East Rand. On Tuesday an FNB cheque from Hyundai / Imperial Group was deposited into seller's bank account at FNB.<br> <br> Hyundai East Rand should have cleared the cheque but they didn't. However the cheque was not crossed and therefore the monies should be available immediately??<br> <br> FNB however informed the seller that it will be 7 days before the money is available. The seller need the money as a deposit for his new car, and although we already signed for the Jeep, and payment was made, we cannot take delivery as the seller will be without transport as he cannot get his car before his deposit is paid.<br> <br> This is a HUGE problem and FNB have a \no care"attitude!!!<br> <br> <br> <br> """

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2015, 14:10
Official
Hello User03,


Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 627961.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)