MM
Mphuthumi M

1 reviews | Active since May 2018

15 Aug 2022, 11:42

No care at ***

I've been through 6 departments at FNB looking for my IRP5 still no help it's been 6 days now I've used so much airtime and sent out a few emails but no help . FNB Kent avenue is a disappointment

0
Replies (2)
MM
Mphuthumi M's update17 Aug 2022, 03:20
Reviewer Update
Reference from FNB 472867NF . After spending over R250 calling various FNB departments to get my IRP5 Livhuwani Musandiwa responded saying I must download the FNB app to get my IRP5 , meaning I must spend more money to get what I need. One problem is I do not have a smart phone to download the app also I'm not banking with FNB so I don't know how I will even active the app even if I could download it . She has since not responded to my messages informing her of the challenges I'm facing. It's sad how people who have work do not want to do it when there are millions of competent young people who can do the same job at half the salary these consultants are getting. I'm writing this message at 3am because this issue is giving me sleepless night. I ask myself who must die/ be fired before I get my IRP5 for honest service/work I rendered for FNB at Kent avenue Randburg.
MM
Mphuthumi M's update24 Aug 2022, 11:05
Reviewer Update
Still being ignored and passed around. This is not right nor is it fair , even the branch doesn't wanna assist, what's a person to do? FNB sold me the world but all I got was *******