1 reviews | Active since Jul 2011
No cards for bank account! :-(
FNB Allows you to open an account online. Months later, they block your account after YOU submitted all docs required to open the account. Then years later, you still don't receive the card related to the account! This is pathetic.
Good Day Zeenat,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Zeenat,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***