aT
amanda T

1 reviews | Active since Dec 2010

18 Nov 2015, 12:16

no card yet

on 28 October 2015 09:13 I was asked to which branch I want my new card send to. on that same day at 09:19 I responded<br> till now I still haven't received any news regarding my new card<br> I really find that the service from any service provider in this country is pathetic<br> but as soon as somebody wants money they are very quick to respond

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Nov 2015, 12:34
Official
Hello amandadt,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 814653.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)