1 reviews | Active since Jul 2016
No card No assistance.
FNB call center really frustrating, when doing security checks if you do not have your card they cannot assist you, can they not use another form of security measures, i have lost my card waiting for it to be delivered, get told i need to wait or go to the branch, really that is why there is a call center to avoid the long ques. Get with the times, use alternative measures, any one can ***** my bank card and give the details, flip that is frustrating.
Good day Ashnee ****isammy ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Ashnee ****isammy ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
