No card for more than a month...

I opened an account in August

I awaited my card to be delivered.

I started a chat and you wait forever and then when you get to someone you are dropped and then placed back in the que...

How can someone open an account on 23-08-2024 and now it is 03-10-2024 and still no feedback on when the card will be delivered. Why is the service so terrible and why is there no feedback from your side?