1 reviews | Active since May 2016

01 May 2016, 18:51

no card expiry reminders

Whatever happened to card expiry reminders with FNB? I got to a store this morning and swiped my cheque card, only to find out that it has just expired end of April. What if it was an emergency? Now I gotta trudge along to a bank on Tuesday and endure the queue for a card renewal? Not impressed FNB!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2016, 09:10
Official

Dear Mr Desai,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 915824.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)