No card delivery and terrible service

<p>I recently opened a business account with FNB after a long hassle. I filed the application online, and submitted my FICA documents. I had to fill out an appointment of administrator form that was sent to me via email after a FNB business consultant contacted me. However, the form that was sent to me was for another business not closely resembling my business. I called the FNB business line to report this and was told that I will be sent the correct form with the correct business details. The same form (with the incorrect details) was then sent to me again. I then had to call in again 3 times before the correct form was sent to me. </p> <p>After all the hassle my account was activated. I was told that the courier will contact me to arrange the delivery of my card. My account has been active since 17 January, however I have not received any correspondence regarding the delivery of my card. I called in again to enquire about the delivery of my card. The agent then gave me the courier's number to check the delivery status and told me she will follow up on her side aswell. I called the courier service, however they could not find my details on their systems. I called FNB Call Centre again today to enquire about delivery of my card yet again. The agent then told me that the card division will contact me by the end of the day to arrange delivery of my card, however I have not received any correspondence at the end of the day.</p> <p> </p> <p>I am terribly dissapointed in the level of service I received from FNB and will be moving my business to another bank.</p>