NO CARD DELIVERY

Good Day<br> <br> Last week Monday the 11-01-2016 i app**** online for an Islamic banking gold cheque account, everything went well and the application was approved. I chose my card delivery address as i app**** online knowing that my card will be couriered to me. I called the Islamic banking call center today regarding the status of my card delivery only to be told that my card was not ordered and that i will have to go into a branch to order my card. What a inconvenience, i do not have the time to go into a branch, that is the reason i did the application online knowing that my card will be delivered to me. If this is the type of service i will be receiving from FNB then i do not wish to continue to bank with you'll. How can the system fail to order my card? If this issue cannot be remedied immediately then please cancel my application at once. I will not pay banking charges when i do not even have my card in my <br> possession. <br> <br> APPLICATION REF NO: ***