No Card after four weeks

I ordered a gold check card from FNB a month ago. I am still waiting for it. About two weeks ago the courier company DSV couriers called me almost every day of the week to inform me that my card will be delivered that day, that I must keep my phone near because the delivery guy will call blah blah blah. When I tell them Ive been told the same thing the day before they just come up with some stock apology and that's it. I really need a card because I can only pay for some essential services I use with a card. Yesterday I got an sms from FNB that card has been delivered at a branch far from where I live and work. I called the call center and asked them if the card can be delivered at a branch in Central Cape Town where I live and work. No apparently it's not possible to do it or for FNB to just issue me a card without subjecting me again to the *********** automatons of DSV. I got no help from the call center other than the cancellation of the current undelivered card . Tommorrow I must go to a branch to get a temporary car for R90.00 that I MUST PAY FOR FNB and DSV Couriers incompetence!!!!!