1 reviews | Active since Nov 2015
No call,it's day 3 no reversal of my money either
I guess I am just another number to FNB!! Since I lodged my complaint my money has not been reversed instead it's escalated or being investigated?! I don't want that..I want my money back no one from the credit card division has called and as I said to the three consultants I've spoken to.i will lodge complaints daily if I have to!
I am beyond frustrated now with no money in my account .personally I am escalating this to the banking ombudsman because no one seems to care that I don't have money to even buy basics?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)