AF
Amanda F

1 reviews | Active since Nov 2009

05 Jul 2019, 14:05

NO Call Centre service

I need to find out why all of a sudden I can no longer transact on my FNB Credit card. I call the call centre and TWICE I am cut off ! I am not calling a third time. I want to know why I cannot transact on FNB Credit card when I have funds in my account

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2019, 15:28
Official
Good day Amanda, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***F. 

Regards, Hello Peter Complaints Team 

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