MB
Magda B

1 reviews | Active since May 2012

28 Aug 2015, 13:59

NO CALL BACK AS PROMISED

About a month ago I app**** on the internet to increase my overdraft - the message said fnb will contact me. I received no phone call. I app**** again this week - and again they said they will phone me - but again I am waiting. I don't think I will apply for an overdraft if I don't need it or if it is not urgent.<br> <br> I will appreciate it if FNB can live up to their values - \how can we help you".<br> <br> I will also appreciate it if they can let me know if my overdraft will be approved or declined. """

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2015, 14:10
Official
Hello noddy3120,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 749956.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)