1 reviews | Active since Nov 2016
No business banking service!
<p> </p> <p>I registered a new BUSINESS name on FNB's website in August 2016, which came with an FNB Business account number. At that stage, as a new business I requested to cancel the business account since it cost unnecessary money just to keep it open. </p> <p> </p> <p>Now that we need it, It's IMPOSSIBLE to re-open the bank account. The matter was "escellated" to "the relevant department" 4 DAYS ago, and still NOTHING!. </p> <p> </p> <p>Should I rather move to another bank instead?</p>
Good day Mr. rude ahlers
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. rude ahlers
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***