no brains

I want to know since when do one have to send a email conformation when you pay a credit card with internet banking. FNB is the only bank in South Africa that charges you when you do a EFT transfer.<br> AND they are so high that they can't even see in what account the money was deposited!<br> Are there people actually working there or are they on tea break all the time chatting and having a jolly good time! This is the second month that I had to send them proof of payment! <br> AND THIS FIFTEEN DAYS AFTER THE THE PROOF OF PAYMENT WAS MAIL TO THEM.<br> THEY STILL DO NOT KNOW HOW TO READ A EMAIL!!! <br> Now just because the people that is employed by FNB cannot do there jobs FNB charges me interest.<br> well I have news for your incompetant people YOU WILL RECTIFY THE ACCOUNT IMMEDIATLY AND SEND ME A STATEMENT TO THAT EFFECT! I AM SO SICK OF DOING YOUR WORK!! GO AND GET A DAMN LIFE!