1 reviews | Active since Apr 2011
No bounce back from closed account
<p>I mistakenly paid an amount of R400 into a closed account my son had at FNB and according to ABSA, my bank, such transaction to a closed account should bounce back after 3 days to my own account if the account is closed at FNB. I transferred the money on Tuesday, 29 November 2016 at 17:40 and tried to reverse the transaction at ABSA the following day, 30 November 2016 at 09:00 and could not because I was told that the money would bounce back from the closed account at FNB.</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide me with our Id and the account number of your son upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide me with our Id and the account number of your son upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)