LD
Linda D

1 reviews | Active since Aug 2016

08 Mar 2019, 09:01

No bank cards for me!

After being messed around by the bank for two months with their courier delivery service, I may now not receive my bank cards because my ID doc is ****** and they won't accept a drivers licence or a passport!! Brilliant! They want a photocopy of the ID that is ******. If the person who took it could please take a copy and send it to me, I would be most grateful. Please start the process of closing down all of my accounts as I have now had more than enough.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2019, 11:36
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, 
 
Hello Peter Complaints Team 
*** (option one)