1 reviews | Active since Mar 2018
No bank card has been received
this is not first time i have experienced from the fnb regarding the service providers which is CCD couriers. Same problem the company they do not want to deliver my bank card. they pretend like they have been calling me arranging appointment nothing have been done. yesterday on 27 i received sms mention that they wont be deliver my card due to unavailability. am working full 8 office hours and no one came to my office. i request you (FNB) to ensure that the card be delivered to me as soon as possible.
Good Day Maria ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Maria ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***