NO ATTENDING REQUEST FOR MORE THEN 10 DAYS

Item: FNB (First National Bank)
Rating: 2
Author: Dimitri K

Good day on the 10 of August i have sent e mail with all the required documents requesting limit increase on my credit card,immediately I've receive automated response that i will get an assistance in 24 hours!!! 20 days later i still haven't got any reply? thats premier BANKING!!! Date: Monday, August 10, 2015 at 4:18 PM To: [Email Removed] Subject: SD***: Limit Increase Quotation Good day Kindly find the attached as requested. Kind Regards, Dimitar Kalaydzhiev

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Replies (1)

FNB (First National Bank)'s replyOfficial

19 Aug 2015, 16:58

Hello Dimitar,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 744093.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply19 Aug 2015, 16:58

Official